Knowledge Base

FAQ

Frequently Asked Questions

  • What languages are available?

    All our applications can be downloaded in Simplified Chinese only. English speaking customers should contact support for a localized edition.

  • I have technical problem, who do I email?

    You can find our contact information at the contact page.

  • Is there a free edition of your software?

    No, however a demonstration can be booked via the contact page.

  • Do apps purchased on the App Store require a license?

    No. You just need an account for the specific product you purchased.

  • Can I download mobile apps from here?

    No. They can be obtained exclusively form the App Store.